A Now Certified app, the Automic ServiceNow Service Connector (SNSC) provides an easy way to enable ServiceNow users to consume Automic processes for the Business and IT that are published as ServiceNow Service Catalog entries for self-service delivery.

SNSC is part of Automic Automation and fully orchestrates the delivery of complex services such as the provisioning, updating, changing and de-provisioning of service components across business, application, and infrastructure layers whether on-premise, hybrid, or in the cloud. Unlike alternatives, which are best suited to greenfield data centers, Automic Automation allows to protect existing investments in IT tools and integrates them rather than rip and replace them.

SNSC is certified for ServiceNow New York, Orlando, Paris, Rome, Tokyo, Utah, Vancouver, and Washington DC versions.

View the Connector on the ServiceNow Store.

Available Actions:

• Runs Automic processes for the Business and IT in concert with ServiceNow workflows
• Enables a secure connection between ServiceNow and the Automic Service Orchestration product
• Automatically populates ServiceNow Service Catalog entries with selected Automic processes for the Business and IT
• Dynamic generation of rich user interaction forms in ServiceNow based on Automic workflow parameters

 

Versions:

The version in Automic data is different than the number you see in the ServiceNow Store.

# in Automic Versioning System	# Shown in ServiceNow Store
2.2.0	1.1.6
2.1.0	1.1.5

 

Documentation

See online documentation for further information.

• SNSC_1_0_1_SC_INTEGRATION_GUIDE_en.pdf
• SNSC_1_1_0_Integration.Guide_en.pdf