ServiceNow Service Connector

Self-service delivery of IT and business automation services using CA CDA or CA ASO

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The Automic ServiceNow Service Connector (SNSC) provides an easy way to enable ServiceNow users to consume Automic processes for the Business and IT that are published as ServiceNow Service Catalog entries for self-service delivery.

SNSC is part of CA Automic Service Orchestration (CA ASO) product. ASO fully orchestrates the delivery of complex services such as the provisioning, updating, changing and de-provisioning of service components across business, application, and infrastructure layers whether on-premise, hybrid, or in the cloud. Unlike alternatives, which are best suited to greenfield data centers, CA ASO allows to protect existing investments in IT tools and integrates them rather than rip and replace them.

SNSC is certified for ServiceNow Helsinki, Istambul, Jakarta and Kingston versions.

View the Connector on the ServiceNow Store.


Additional Notes

Supported versions:

  • Automic Service Orchestration v11.2
  • Automic Service Orchestration v12

Available Actions:

  • Runs Automic processes for the Business and IT in concert with ServiceNow workflows
  • Enables a secure connection between ServiceNow and the Automic Service Orchestration product
  • Automatically populates ServiceNow Service Catalog  entries with selected Automic processes for the Business and IT
  • Dynamic generation of rich user interaction forms in ServiceNow based on Automic workflow parameters
  • current release

This plugin has no version history


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